Fresher Walk in Drive customer support NON- voice process

Role & responsibilities

The focus of the role will be to:

Follow all compliance and security measures relating to client data.
Take action on process changes and updates and handle the same with proper research.
Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Adhere to process norms and structure.
Ability to gather information via outbound calls to businesses within specific country locations.
Ability to work with a high degree of accuracy.
support users to make bookings/ reservations with various types of businesses
work with great attention to detail / content review
Have an extensive exposure to customer service
Work in a rapidly changing environment
Work with high profile tech/ evolving AI
Preferred candidate profile

We are looking for candidates, graduates in any discipline.

Excellent communication skills English (reading and speaking)

Looking for Immediate Joiners

Flexible with shifts

Time and Venue
Experience: 0Years
14th September , 10.00 AM – 1.30 PM
Cognizant Technology Solutions Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
Contact – Shifa

Role: Non Voice – Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate
PG: Any Postgraduate