Walkin For the position of Customer Support Executive

We are hiring Customer Support Associates (100 Positions)with Excellent Communication Skills in English & Hindi

NO SALES or UP SELLING Only Customer Services

Interview Date : Mega Walk-in from 15th Nov (9:30 AM to 4 PM)

Location : Square Business Services, Ground Floor, 3rd Block, White House Building, Begumpet Hyderabad.

Job Description

1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updating of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines

Eligibility:

Should be able to converse in English & Hindi
Should have minimum +2 or Intermediate
Should know how to handle a system and navigate through different Applications

Compensation for freshers:

Salary up to 1.5L (Fix + Incentive)

Gross-12,500

Incentives up to 4000/ –

For more details, Please call the below Number.

Lipika – 9393959699